| A button is missing or disabled | Your role or data scope does not cover it, or two-step verification is not set up. | Check your role with your administrator. Read any message beside the button. |
| "Reason must be at least N characters" | The reason is too short. | Minimums: move a stage 10; approve or reject a transaction 5; reverse, refund or escalate 10; resolve an escalation 5. |
| "You cannot approve your own transaction" | You are the maker. | Ask a different Finance Approver. |
| A blocking breach stops an approval | A hard facility rule is broken. | Change the terms to fit the rule, or decline. |
| "Fresh sign-in required" | Your sign-in is too old for this action. | Sign in again and repeat the action. |
| The case will not move to Ready to disburse | A requirement is missing. | Read the message, fix the missing item, try again. |
| No escalation appears | Checks run once a day at 06:00 UTC. | Use Escalate to raise it by hand. |
| Warehouse receipt refused | The warehouse is not active, its accreditation has expired, or the receipt is a duplicate. | Ask the Platform Super Administrator to check the warehouse. |